Gateway Steel Pipe & Supply, Inc. Privacy Policy
Effective Date: 7/1/2026
Gateway Steel Pipe & Supply, Inc. (“Gateway Steel Pipe & Supply,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information obtained through our website and business operations.
By using our website, you agree to the terms outlined in this Privacy Policy.
Information We Collect
We may collect information that you voluntarily provide to us, including:
- Name
- Company Name
- Email Address
- Phone Number
- Mailing Address
- Project Information
- Product Inquiries
- Quote Requests
- Any other information you choose to submit through our contact forms, email communications, or phone inquiries
We may also collect certain non-personal information automatically through website analytics tools, including:
- IP Address
- Browser Type
- Device Information
- Pages Visited
- Date and Time of Visits
- Referring Websites
How We Use Your Information
We use the information we collect to:
- Respond to inquiries and quote requests
- Provide product information and customer support
- Process orders and fulfill customer requests
- Communicate regarding products, services, and transactions
- Improve our website, products, and customer experience
- Maintain business records and comply with legal obligations
Information Sharing & Disclosure
Gateway Steel Pipe & Supply, Inc. does not sell, rent, trade, or share your personal information with third parties for marketing purposes.
We may disclose your information only when necessary to:
- Fulfill a customer request or complete a transaction
- Coordinate shipping, delivery, logistics, or other services requested by the customer
- Comply with applicable laws, regulations, legal processes, or government requests
- Protect the rights, property, or safety of Gateway Steel Pipe & Supply, Inc., our customers, or others
Any third parties engaged to assist in fulfilling customer requests are expected to use the information solely for the purpose of providing those services.
Cookies & Analytics
Our website may use cookies and similar technologies to improve user experience and analyze website performance.
Cookies help us understand how visitors use our website and allow certain features to function properly. You may choose to disable cookies through your browser settings, although doing so may affect website functionality.
Data Security
We take reasonable administrative, technical, and physical measures to protect the information we collect against unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices, policies, or content of those websites. We encourage users to review the privacy policies of any external sites they visit.
Data Retention
We retain information only as long as reasonably necessary to fulfill business purposes, maintain records, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information where permitted by law
- Request information regarding how your data is used
To make such a request, please contact us using the information below.
Changes to This Privacy Policy
Gateway Steel Pipe & Supply, Inc. reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Gateway Steel Pipe & Supply, Inc.
102 A West State Street
O’Fallon, Illinois 62269
United States of America
Phone: (618) 632-6770
Email: [email protected]
